Ins 3.60(5)(b)
(b) At the time a policy or certificate is issued, the insurer shall provide the policyholder or certificate holder with the telephone number of a contact person or section of the company that can furnish insureds with the information required to be disclosed under sub.
(6).
Ins 3.60(6)(a)
(a) Each insurer issuing a policy or certificate subject to this section shall, upon request, provide the insured with any of the following:
Ins 3.60(6)(a)1.
1. A description of the insurer's specific methodology including, but not limited to, the following:
Ins 3.60(6)(a)1.a.
a. The source of the data used, such as the insurer's claim experience, trade association's data, an expert panel of providers or other source.
Ins 3.60(6)(a)1.d.
d. If applicable, the percentile used to determine usual, customary and reasonable charges.
Ins 3.60(6)(a)2.
2. The amount allowable under the insurer's guidelines for determination of the eligible amount of a provider's charge for a specific health care procedure or service in a given geographic area. The insurer is required to disclose the specific amount which is an allowable charge under the insurer's guidelines only if the provider's charge exceeds the allowable charge under the guidelines. The estimate may be in the form of a range of payment or maximum payment.
Ins 3.60(6)(b)
(b) Paragraph
(a) does not require an insurer to disclose specifically enumerated proprietary information prohibited from disclosure by a contract between the insurer and the source of the data in the data base.
Ins 3.60(6)(c)
(c) A request under par.
(a) may be oral or written. The insurer may require the insured to provide reasonably specific details, including the provider's estimated charge, and the C.P.T. or C.D.T. code, about the health care procedure or service before responding to the request. The response may be oral or written and the insurer shall respond within 5 working days after the date it receives a sufficient request. As part of the response, the insurer shall inform the requester of all of the following:
Ins 3.60(6)(c)1.
1. That the policy benefits are available only to individuals who are eligible for benefits at the time a health care procedure or service is provided.
Ins 3.60(6)(c)2.
2. That policy provisions including, but not limited to, preexisting condition and contestable clauses and medical necessity requirements, may cause the insurer to deny a claim.
Ins 3.60(6)(c)3.
3. That policy limitations including, but not limited to copayments and deductibles, may reduce the amount the insurer will pay for a health care procedure or service.
Ins 3.60(6)(c)4.
4. That a policy may contain exclusions from coverage for specified health care procedures or services.
Ins 3.60(6)(d)
(d) An insurer that provides a good faith estimate under par.
(a) 2., based on the information provided at the time the estimate is requested, is not bound by the estimate.
Ins 3.60(6)(e)
(e) Upon request, an insurer shall provide the commissioner of insurance with information concerning the insurer's specific methodology.
Ins 3.60(7)
(7)
Disclosure accompanying payment. If an insurer, based on its specific methodology, determines that the eligible amount of a claim is less than the amount billed, the insurer shall disclose with the remittance advice or explanation of benefits form under s.
Ins 3.651, which accompanies payment to the provider or the insured, the telephone number of a contact person or section of the company from whom the provider or the insured may request the information specified under sub.
(6) (a) 1. Ins 3.60 History
History: Cr.
Register, December, 1992, No. 444, eff. 1-1-93; reprinted to correct copy in (4) (d), (6) (a) 2. and (c) (intro.),
Register, February, 1993, No. 446; r. and recr. (7),
Register, August, 1993, No. 452, eff. 9-1-93.
Ins 3.65
Ins 3.65
Standardized claim format. Ins 3.65(1)(1)
Purpose; applicability. This section implements s.
632.725 (2) (a) and
(b), Stats., by designating and establishing requirements for use of the forms that health care providers in this state shall use on and after July 1, 1993, for providing a health insurance claim form directly to a patient or filing a claim with an insurer on behalf of a patient.
Ins 3.65(2)(a)
(a) “ADA dental claim form" means the uniform dental claim form approved by the American dental association for use by dentists.
Ins 3.65(2)(b)
(b) “CDT-1 codes" means the current dental terminology published by the American dental association.
Ins 3.65(2)(c)
(c) “CPT-4 codes" means the current procedural terminology published by the American medical association.
Ins 3.65(2)(d)
(d) “DSM-III-R codes" means the American psychiatric association's codes for mental disorders.
Ins 3.65(2)(e)
(e) “HCFA" means the federal health care financing administration of the U.S. department of health and human services.
Ins 3.65(2)(f)
(f) “HCFA-1450 form" means the health insurance claim form published by HCFA for use by institutional providers.
Ins 3.65(2)(g)
(g) “HCFA-1500 form" means the health insurance claim form published by HCFA for use by health care professionals.
Ins 3.65(2)(h)
(h) “HCPCS codes" means HCFA's common procedure coding system which includes all of the following:
Ins 3.65(2)(h)2.
2. Level 2 codes which are codes for procedures for which there are no CPT-4 codes.
Ins 3.65(2)(j)
(j) “ICD-9-CM codes" means the disease codes in the international classification of diseases, 9th revision, clinical modification published by the U.S. department of health and human services.
Ins 3.65(2)(k)
(k) “Medicare" means Title XVIII of the federal social security act.
Ins 3.65(2)(L)
(L) “Medical assistance" means Title XIX of the federal social security act.
Ins 3.65(2)(m)
(m) “Revenue codes" means the codes which are included in the Wisconsin uniform billing manual and which are established for use by institutional health care providers by the national uniform billing committee.
Ins 3.65 Note
Note:
The publications and forms referred to in subsection (2) may be obtained as follows:HCFA-1500 form and instructions
Ins 3.65 Note
From the U.S. Government Printing Office, 710 North Capitol Street NW, Washington, DC 20401, all of the following:
Ins 3.65 Note
HCPCS codes
Ins 3.65 Note
ICD-9-CM codes
Ins 3.65 Note
HCFA-1450 form and instructions
Ins 3.65 Note
From the American Dental Association, 211 East Chicago Avenue, Chicago, IL 60611, both of the following:
Ins 3.65 Note
CDT-1 codes
Ins 3.65 Note
ADA dental claim form and CDT-1 User's Manual
Ins 3.65 Note
From Order Department: OP054192, the American Medical Association, P. O. Box 10950, Chicago, IL 60610: CPT-4 codes
Ins 3.65 Note
From the American Psychiatric Association, 1400 K Street, NW, Washington, DC 20005: DSM-III-R codes
Ins 3.65 Note
From the Wisconsin Hospital Association, 5721 Odana Road, Madison, WI 53719: Wisconsin Uniform Billing Manual and revenue codes
Ins 3.65(3)(a)(a) Required users; instructions. For providing a health insurance claim form directly to a patient or filing a claim with an insurer on behalf of a patient, all of the following health care providers shall use the format of the HCFA-1500 form, following HCFA's instructions for use:
Ins 3.65(3)(a)3.
3. A physician, podiatrist or physical therapist licensed under ch.
448, Stats.
Ins 3.65(3)(a)4.
4. An occupational therapist, occupational therapy assistant or respiratory care practitioner certified under ch.
448, Stats.
Ins 3.65(3)(a)8.
8. A speech-language pathologist or audiologist licensed under subch.
II of ch. 459, Stats., or a speech and language pathologist licensed by the department of public instruction.
Ins 3.65(3)(a)9.
9. A social worker, marriage and family therapist or professional counselor certified under ch.
457, Stats.
Ins 3.65(3)(a)11.
11. A corporation of any providers specified under subds.
1. to
9. that provides health care services.
Ins 3.65(3)(a)12.
12. An operational cooperative sickness care plan organized under ss.
185.981 to
185.985, Stats., that directly provides services through salaried employees in its own facility.
Ins 3.65(3)(b)
(b) Coding requirements. In addition to HCFA's coding instructions, the following restrictions and conditions apply to the use of the HCFA-1500 form:
Ins 3.65(3)(b)1.
1. The only coding systems an insurer may require a health care provider to use are the following:
Ins 3.65(3)(b)2.
2. For anesthesia services for which there is no applicable HCPCS level 1 anesthesia code, a health care provider shall use the applicable HCPCS level 1 surgery code.
Ins 3.65(3)(b)3.
3. An insurer may not require a health care provider to use any other verbal descriptor with a code or to furnish additional information with the initial submission of a HCFA-1500 form except under the following circumstances:
Ins 3.65(3)(b)3.a.
a. When the procedure code used describes a treatment or service which is not otherwise classified.
Ins 3.65(3)(b)3.b.
b. When the procedure code is followed by the CPT-4 modifier 22, 52 or 99. A health care provider using the modifier 99 may use item 19 of the HCFA-1500 form to explain the multiple modifiers.
Ins 3.65(3)(b)3.c.
c. When required by a contract between the insurer and health care provider.
Ins 3.65(3)(b)4.
4. A health care provider may use item 19 of the HCFA-1500 form to indicate that the form is an amended version of a form previously submitted to the same insurer by inserting the word “amended" in the space provided.
Ins 3.65(3)(c)
(c) Use of unique identifiers. In completing the HCFA-1500 form, the individual or entity filing the claim shall do all of the following:
Ins 3.65(3)(c)1.
1. In item 17a, use the unique physician identifier number assigned by HCFA or, if the physician does not have such a number, the physician's taxpayer identification number assigned by the U. S. internal revenue service.
Ins 3.65(3)(c)2.b.
b. The unique physician identifier number assigned by HCFA to the individual health care provider who performed the procedure or ordered the service or, if the individual does not have such a number, the individual's taxpayer identification number assigned by the U. S. internal revenue service.
Ins 3.65(4)(a)(a) Required users; instructions. For providing a health insurance claim form directly to a patient or filing a claim on behalf of a patient, all of the following health care providers shall use the format of the HCFA-1450 form, following the instructions for use in the Wisconsin uniform billing manual:
Ins 3.65(4)(b)
(b) Coding requirements. The only coding systems an insurer may require a health care provider to use are the following:
